Customer Service Representative

2 days ago

Busselton, Australia beBeeCustomerService Full time $2,800 - $3,800

Front Office Receptionist Opportunity

We are seeking a skilled and customer-focused individual to join our team as a Front Office Receptionist.

This role is responsible for providing exceptional customer service, responding to accommodation enquiries, processing reservations, and promoting our business.

The Key Responsibilities

  • Providing friendly and personalized customer service to guests

  • Responding to accommodation enquiries and promoting our business opportunities

  • Processing reservations and ensuring accurate data capture

  • Assisting corporate and leisure guests with their needs

Requirements

  • Previous experience in a similar front office reception role

  • Passion for delivering exceptional customer experiences and high-quality service

  • Strong skills in promoting and selling accommodation services and facilities

  • Experience working with front office booking systems and social media marketing platforms

  • Able to work independently and manage time effectively

  • Good knowledge of the local area and attractions

The ideal candidate will be available to work shifts, weekends, and public holidays, and have entitlements to work in Australia. They will also possess excellent communication and problem-solving skills, with a positive attitude towards providing exceptional customer service.

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