Customer Experience Representative

2 weeks ago

Busselton, Australia beBeeCustomerService Full time $40,000 - $60,000

Job Overview

  • We are seeking a Customer Service Officer to join our team in Busselton. As the first point of contact for all customers, you will play a crucial role in shaping their experience.
  • Your ability to provide exceptional customer service in every interaction will be key to ensuring customer satisfaction and maintaining high standards.
  • In this role, you will be responsible for providing frontline customer support, keeping customers informed about the repair process, handling telephone and email correspondence, supporting management with inventory, and liaising with suppliers.

About the Position

  • This is an ideal opportunity for those who are passionate about delivering outstanding customer experiences and eager to contribute to a workplace that values teamwork, growth, and continuous improvement.
  • You should be a skilled communicator, able to write clearly, speak confidently on the phone, and build strong relationships.
  • Be a collaborative team player, highly organized, and able to think critically.

What We Offer

  • Reward and recognition programs to acknowledge your hard work
  • Career development opportunities to help you grow professionally
  • A referral bonus for recommending a friend to join our team
  • Discounts on parts and tools to help you save money
  • Provided uniforms to ensure you look professional
  • Access to 24/7 professional counseling services for yourself and your immediate family members

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