Finance Administration Officer

2 weeks ago

Adelaide, South Australia Randstad Full time

About the Position:

Randstad is collaborating with a client in the finance sector to recruit an Authorization Officer for a casual yet ongoing role that offers full-time hours.

If you possess meticulous attention to detail, a strong customer service orientation, and are eager to explore opportunities in the financial sector within a dynamic and supportive atmosphere, this role may be ideal for you.

Key Responsibilities:

  • Serve as the primary contact for clients, addressing inquiries via phone and email regarding applications and general questions.
  • Verify application information and accurately input consumer agreements into the system.
  • Over time, conduct thorough application assessments, which include requesting additional documentation and making informed decisions in line with internal protocols.
  • Facilitate opportunities by customizing considerations and outcomes for clients.
  • Occasionally make outbound calls to follow up on decisions or inquiries.
  • Ensure proper scanning and filing of documentation.
  • Comply with the Privacy Laws of Australia & New Zealand, as well as the company's terms and conditions.

Candidate Profile:

  • Self-motivated and driven to work efficiently.
  • Experience in customer service roles.
  • Prior experience in a call center is advantageous but not mandatory.
  • Ability to multitask while maintaining high accuracy.
  • Excellent communication skills.

Work Environment:

  • Full-time hours of 38 hours per week with a rotating roster.
  • Competitive hourly rate.
  • Casual assignment with a minimum duration of 6 months, with potential for extension.
  • Supportive team culture.
  • Immediate start available.

If you believe you fit this profile, we encourage you to submit your CV for consideration.

At Randstad, we are committed to promoting equal employment opportunities and embracing diversity for the benefit of all. We welcome applications from individuals of all backgrounds.

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