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Claims Management Officer
2 months ago
The Department of Treasury and Finance is seeking a skilled Claims Management Officer to join the Insurance Delivery team. As a key member of the team, you will be responsible for providing exceptional customer service and accurate administrative support to members and stakeholders.
Key Responsibilities- Manage and process insurance claims in a timely and efficient manner
- Provide high-quality customer service to members and stakeholders via phone, email, and in-person
- Collaborate with the Claims Team to develop and implement solutions to complex claims issues
- Develop and maintain strong relationships with internal and external stakeholders
- Stay up-to-date with industry developments and best practices in insurance claims administration
- Proven experience in insurance claims administration or a related field
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Strong analytical and problem-solving skills
- Knowledge of superannuation and insurance products
- A dynamic and supportive work environment
- Opportunities for career growth and professional development
- A competitive salary and benefits package
- A recognition and reward program for outstanding performance
The Department of Treasury and Finance is a leading agency in the South Australian Government, responsible for providing financial services and economic policy advice. We are committed to delivering high-quality services to our customers and stakeholders, and we are seeking a skilled and dedicated individual to join our team.
