Microsoft Cloud Solution Consultant
7 days ago
About Microsoft
At Microsoft, we're on a mission to empower every person and organization on the planet to achieve more. Our Customer Experience & Success (CE&S) organization is at the forefront of this effort, driving strategy, design, and implementation of Microsoft's end-to-end customer experience.
Job Description
We're seeking an experienced Cloud Solution Consultant to join our team. As a key member of our account team, you will be responsible for executing against our Customer Success Contracts and orchestrating cross-functional programs that deliver customer value and enable transformational customer outcomes.
Responsibilities
- Technical Skilling – You will build technical competency that supports customer advice, connecting their business goals to Microsoft solutions
- Customer Relationship Management – You will nurture and establish relationships with key customer stakeholders to enable quality solution planning, delivery execution, and governance
- Account Planning – You will partner with Account team peers to drive conversations with customers that define and prioritize the strategic alignment between your customer's objectives and Microsoft's goals
- Opportunity and Pursuit Management – You will bring forward customer insights to sellers to support them in identifying and producing opportunities
- Consumption and Delivery Execution – You will lead the delivery of Microsoft solutions and take ownership for team coordination that accelerates production-level consumption across solution areas to help our customers achieve their goals
Requirements
- Education – Master's Degree in Engineering, IT, Business, or related field AND 3+ years solution delivery, practice management, customer-facing consulting, or portfolio management experience OR Bachelor's Degree in Engineering, Information Technology, Business, or related field AND 4+ year(s) work or internship experience in solution delivery, practice management, customer-facing consulting, or portfolio management experience OR equivalent experience
- Professional – 3+ years relevant work experience, Project Management Institute (PMI) or equivalent Project Management certification, Prosci or equivalent change management certification
- Technical – Breadth of knowledge across Solution Areas including solid understanding of Microsoft's products, technologies, and solutions, Technologies: Cloud, mobile, web application development, cloud-native application architecture, Microsoft certification in relevant technologies (e.g., Azure, M365), or competitor equivalent, Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent service management certification
Salary
$124,000 - $150,000 per annum, depending on location and experience
Benefits
- Industry leading healthcare
- Educational resources
- Discounts on products and services
- Savings and investments
- Maternity and paternity leave
- Generous time away
- Giving programs
- Opportunities to network and connect
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