
Home Care Services Coordinator
2 days ago
Northern Metro East and West Service Coordinator Role
**Job Overview:**
We are seeking self-motivated individuals to join our growing care management team who can work autonomously and as a supportive member of our team. You will possess the ability to meet deadlines and provide a responsive service to internal and external customers, providing high quality case-management and coordination of Home Care services for low level Home Care Package customers, and self-managed home care package customers.
This role is suited to someone with either a community background or seeking to work in the community space, working in a case coordination or case management position, and has high levels of assessment and care planning understanding. The role has no tertiary qualification limitations, and can suit an Enrolled Nurse or Registered Nurse, or other Allied Health professional looking to move away from clinical patient care and gain more work-life balance.
**Key Responsibilities:
- Provide quality Home Care services to Self-Managed or Level 1-2 Home Care Package customers through assessment, care planning case-management and coordination of care
- Assist customers to navigate the aged care system, ensuring they receive the best possible range of options to meet their needs
- Encourage customers to remain independent and be an active participant in their community and care plan
- Maintain and manage Home Care Package Budgets for customers ensuring they receive the services they need within their allocated funding
- Actively and positively promote AnglicareSA Home Care services in the community
**Requirements:
We are looking for candidates who have previous experience in community settings, case coordination or assessment and care planning roles. A current Australian Driver's Licence is also required. Demonstrated understanding of the needs of older people living in the community, proven customer service, administrative and organisational skills, and ability to manage budgets and quality documentation are essential.
**What We Offer:
We offer a range of benefits including flexible work arrangements, competitive salary packaging, paid parental leave, invest in yourself opportunities, career development, discounted benefits, and an Employee Assistance Program.
**About Us:
AnglicareSA empowers over 50,000 individuals annually. Our employees and volunteers work tirelessly to support individuals, families, and communities. We address immediate needs while fostering empowerment, dignity, and maintaining control in their lives.
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