Motor Claims Specialist
4 weeks ago
About the Role:
We are seeking a skilled Motor Claims Consultant to join our team at Succession Partners. As a Motor Claims Consultant, you will be responsible for the end-to-end claims process for a Heavy Motor/Fleet portfolio.
Key Responsibilities:
- Investigate claims to ensure accuracy and prevent fraudulent activity
- Liaise with customers, insurance assessors, repairers, and third parties to ensure a smooth and timely claims process
- Provide clear, professional advice to customers regarding the claims process and any coverage-related queries
- Ensure compliance with industry regulations and maintain accurate documentation for each claim
- Collaborate with internal teams to resolve complex claims and enhance customer satisfaction
What You'll Need:
- Previous experience in end-to-end Motor claims (Essential), Commercial Motor experience is desirable
- Strong verbal communication and interpersonal skills
- The ability to manage a large quantity of claims whilst maintaining attention to detail
- Problem-solving skills and the ability to make sound decisions under pressure
- A sound understanding of claims management software and Microsoft Office
- A high level of professionalism and a customer-centric approach
What We Offer:
- Annual salary reviews and bonus scheme
- Discounts on general insurance products
- Discounts with over 350 retailers
- Free flu vaccination each year
- Genuine opportunities for career growth and professional development
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