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Strategic Business Leader

2 months ago

Brisbane, Queensland, Australia Luminary Partners Full time
About the Role

Luminary Partners is seeking a highly experienced and strategic business leader to join our team as a Chief Operating Officer (COO). As a key member of our leadership team, the COO will play a critical role in driving the transformation and growth of our business.

Key Responsibilities
  • Lead the management and transformation of our core business, including customer interactions, technology, project delivery, and execution.
  • Develop and execute an industry-leading customer experience strategy, including customer and claims management journeys and stakeholder management plans.
  • Drive the ongoing development of our people through process re-engineering and new ways of working to foster exceptional employee engagement and effective outcomes.
  • Collaborate with our leadership team to develop and implement business strategies that drive growth and profitability.
  • Provide strategic guidance and support to our teams to ensure the successful delivery of our business objectives.
Requirements
  • Extensive experience in driving transformational change in large, complex organizations at scale.
  • Comprehensive experience in a senior strategic role in a customer-focused organization, with a track record of leading information technology and digital transformation.
  • Tertiary qualification in a relevant field such as business, law, or technology, with post-graduate qualifications in a relevant field highly desirable.
About Luminary Partners

Luminary Partners is a leading provider of [industry/sector] services. We are committed to delivering exceptional customer experiences and driving business growth through innovation and transformation.