
Customer Acquisition Specialist
1 week ago
The ideal candidate will be responsible for managing a portfolio of assigned SaaS enterprise accounts to ensure successful onboarding, adoption, and activation.
- Manage a portfolio of assigned SaaS enterprise accounts to optimize customer success and growth.
- Develop and implement tailored onboarding strategies to drive client engagement and retention.
- Collaborate with cross-functional teams to address business needs and leverage opportunities for upselling.
- Conduct regular check-ins with clients to assess their satisfaction and identify areas for improvement.
- Identify and capitalize on potential upselling opportunities through strategic conversations with C-Level Executives.
Key Requirements:
- Proven experience as an Account Manager or Customer Success Executive.
- Native or fluent English language skills.
- Excellent communication, negotiation, and presentation abilities.
- Strong analytical and problem-solving skills.
- Ability to juggle multiple account management projects simultaneously.
Why This Role is Exciting:
- Global audience with 28 million users.
- Big corporate clients with many more industry leaders coming onboard.
- Leading technology in graphic design, on-brand content creation, PDF editing, and AI design automation.
What We're Looking For:
Passionate professionals who seek constant improvement, are willing to take responsibility, and celebrate wins. Ideal candidates will be passionate about true bootstrapped startups, big picture development, and think outside the box to solve problems.
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