Head of Credit Operations

5 days ago


Melbourne, Victoria, Australia beBeeLeadership Full time $120,000

**Job Title:** Accounts Receivable Team Lead

We are seeking a highly skilled and experienced professional to lead our accounts receivable team.

**Job Description:

  • Lead and mentor a team of 7 Accounts Receivable Officers to achieve business outcomes and uphold company values.
  • Oversee credit applications, collections, allocations, and customer service functions.
  • Partner with internal and external stakeholders to resolve disputes and ensure timely debt recovery.
  • Drive process improvement and automation initiatives to enhance efficiency.
  • Monitor and report on KPIs and service levels, ensuring compliance with internal standards.
  • Manage bad debts and ensure receivables are collected within agreed DSO targets.

The successful candidate will have:

  • Proven experience in a leadership role within accounts receivable or credit control (minimum 2 years).
  • Strong understanding of AR processes with at least 5 years of hands-on experience.
  • Ability to thrive in a fast-paced, evolving environment with competing priorities.
  • A dynamic, solutions-focused mindset with a passion for process optimisation.
  • Excellent communication and stakeholder management skills.

We offer:

  • 12-month Fixed Term Contract with potential beyond this.
  • $120,000 inclusive of superannuation.
  • Excellent WFH flexibility (3 days WFH, 2 days in the office).

About us: We are a well-established and highly respected organisation within the retail sector. We are committed to continuous improvement and innovation across all areas of the business. Our culture is collaborative, values-driven, and supportive of professional growth.



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