Customer Service Representative

2 weeks ago


Kings Park, Australia Next Gen Health & Lifestyle Clubs Full time
Job Description

We are seeking a highly skilled and customer-focused Receptionist to join our team at Next Gen Health & Lifestyle Clubs. This is an exciting opportunity for someone who is passionate about delivering exceptional service and has a strong interest in the health and fitness industry.

About the Role

This role involves being the first point of contact for visitors to the club, requiring impeccable communication skills, a friendly demeanor, and attention to detail. The successful candidate will have previous experience working in a similar 5-star service delivery position and be adaptable, flexible, and able to think on their feet.

Key Responsibilities
  • Providing exceptional customer service to members and guests
  • Managing front-of-house operations, including reception, phone calls, and correspondence
  • Assisting with administrative tasks, such as data entry and filing
  • Maintaining accurate records and reports
Requirements

To be successful in this role, you will need:

  • A minimum of 12 months experience in a similar role
  • An immaculate personal presentation and excellent communication skills
  • The ability to work autonomously and as part of a team
  • Highly developed customer relations skills
  • The ability to master required software applications
Benefits

We offer a range of benefits to support your career growth and well-being, including:

  • Ongoing training and development opportunities
  • A supportive and dynamic work environment
  • A competitive salary package ($50,000 - $65,000 per annum)
About Us

Next Gen Health & Lifestyle Clubs is a leading provider of health and fitness services, dedicated to delivering exceptional experiences for our members. Our clubs feature state-of-the-art facilities, expert trainers, and a welcoming atmosphere that makes us stand out from the crowd. We are committed to supporting our employees' growth and development, and we believe in investing in our people to drive our success.



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