Customer Service Representative
3 weeks ago
Seeking a career in banking? We are looking for a talented Customer Service Representative to join our team at the Westpac Group.
About UsWe are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other's passions, and transformative success stories to create better futures together.
Job DescriptionWe are seeking a highly motivated and customer-focused individual to provide exceptional service to our customers on a range of general banking enquiries. As a Customer Service Representative, you will be responsible for responding to inbound calls, providing outstanding service, and resolving customer issues efficiently.
The ideal candidate will have strong communication skills, the ability to navigate numerous systems, and experience in customer service. You will be required to work across our operating hours Monday to Friday 8:00 AM to 8:00 PM and be comfortable communicating with customers via phone.
What We OfferWe offer a competitive remuneration package, including a base salary of $55,000 - $65,000 per annum, plus superannuation. You will also have access to a wide range of employee benefits, including flexible working arrangements, paid parental leave, and ongoing training and development opportunities.
In addition, you will be part of a dynamic and supportive team environment, where you will have the opportunity to grow and develop your career with us. We value diversity and flexibility and are committed to creating an inclusive workplace culture.
How to ApplyIf you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Simply click on the APPLY NOW button to submit your application.
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