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Customer Service Representative

1 month ago

Kings Park, Australia EG Australia Full time
About the Role

We are seeking a motivated and customer-focused individual to join our frontline fuel team at EG Kings Park. As a Customer Service Representative, you will play a vital role in delivering exceptional experiences to our customers.

The ideal candidate will have previous retail experience, preferably with a focus on customer service, and possess excellent communication skills. You should be able to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities simultaneously.

Key Responsibilities
  • Deliver outstanding customer service, ensuring customers feel valued and satisfied with their experience.
  • Promote products and offers to customers, enhancing sales and driving revenue growth.
  • Operate point of sale systems, processing transactions efficiently and accurately.
  • Monitor fuel and stock deliveries, maintaining a safe and efficient working environment.
  • Ensure effective merchandising and stock control, presenting stores in an attractive and premium manner.
What We Offer
  • A competitive pay rate, including bonuses and superannuation contributions.
  • Access to exclusive discounts and cashback opportunities through our retailer network.
  • A discount on fuel purchases when filling up at EG.
  • Employee well-being programs, including free flu vaccinations and general counseling services.
  • 12 weeks' paid parental leave for primary caregivers, as well as keeping in touch days and parental leave vouchers.
  • Opportunities for career growth and development within our expanding national network.