
Retail Leadership Role
5 days ago
The successful candidate will lead and inspire our team in Sydney to drive store performance, deliver exceptional customer service, and develop a high-performing team.
This key leadership role requires experience in retail or hospitality leadership, with a passion for delivering outstanding service and team development. The ideal candidate will possess strong communication, decision-making, and problem-solving skills, as well as the ability to motivate others and maximise sales opportunities.
Key responsibilities include:
- Supporting the Store Manager in leading, coaching, and developing the store team
- Delivering an exceptional customer experience through service and presentation excellence
- Assisting in managing store operations including stock control, merchandising, and team performance
- Overseeing training, development, and performance conversations
- Ensuring a safe and compliant store environment
- Driving additional sales through up-selling and effective product recommendations
We offer a competitive base salary with annual salary reviews, bonus and Superannuation benefits, fuel discount for team members, exclusive access to discounts from over 1000 retailers, wellbeing programs, free counselling services, and flu vouchers. We also provide 12 weeks paid parental leave for primary caregivers, plus additional family support initiatives, career progression opportunities across a growing national network, and work in an environment that values diversity, autonomy, and flexibility.
Required skills and qualifications include:
- Experience in retail or hospitality leadership
- A passion for delivering outstanding service and team development
- A hands-on, results-focused mindset with the ability to motivate others
- Excellent communication, decision-making, and problem-solving skills
- Strong up-selling skills and the ability to maximise sales opportunities
- A commitment to operational standards, safety, and creating a positive workplace
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