Case Management Support Specialist

2 weeks ago


Melbourne, Victoria, Australia beBeeAdministrative Full time $113,962
Job Opportunity

We are seeking a Case Management Support Officer to support the Legal Operations Team in providing intake, processing, triage and allocation support across the Administrative Review Tribunal branch.

About the Role
  • Analyse and assess ART Applications received by the Agency.
  • Create and update records and filing supporting documentation in business systems.
  • Prepare comprehensive ART case summaries to support matter management and allocation to ART case managers.
  • Prepare and file Tribunal documents as required for ART applications within statutory time frames.
  • Provide support for interlocutory applications and instruct internal lawyers to resolve or progress them.
  • Assess and respond to risk from processes, including in terms of privacy considerations and priority.
  • Research and draft responses for complaints, Ministerial and other documents as required.
  • Assist in the training and mentoring of new starters.
Your Qualifications
  • Prior experience within dispute resolutions or legal environments highly desirable.
  • Understanding of the NDIS and its involvement in supporting Australians.
  • Strong communicator and comfortable working with stakeholders of all levels.
  • Prior Paralegal experience or legal studies highly advantageous.
  • Australian Citizenship.


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