Sales System Data Manager

1 week ago

Sydney, New South Wales, Australia beBeeDataGovernance Full time $120,000 - $160,000
Key Account Management Executive

The Sales Operations department plays a pivotal role in streamlining the sales function of our organisation. By offering strategic direction, leveraging technology, fostering interdepartmental collaboration and enhancing processes, this team ensures that the sales function has the necessary tools and resources to drive growth and success.

This role involves overseeing the management, integrity and strategic development of sales systems and data, leading a team representing system administration, system enablement and data management. This position ensures the seamless operation and optimisation of Customer Relationship Management (CRM) systems and provides leadership in sales data governance.

Key responsibilities include collaborating with the CRM Product Owner to lead the development roadmap for CRM enhancements and new feature implementations to improve system functionality and user experience. Additionally, you will oversee the configuration, customisation and optimisation of sales-related technology platforms, ensuring alignment with business needs, including data integration with Salesforce.

Key Performance Measures:

  • Percentage of planned enhancements delivered on schedule.
  • Percentage of users actively using new CRM features.
  • Improvement in individual and team performance through proactive monitoring and coaching support.
  • Percentage of manual tasks automated.
  • Measured decrease in time spent on manual data entry and reporting.
  • Reduction in data inconsistencies over time.

Required Skills & Capabilities:

  • Strong leadership and strategic planning skills in managing sales systems and data.
  • Expertise in CRM platform Salesforce and system optimisation.
  • Deep understanding of data governance, data integrity and compliance best practices.
  • Experience with business intelligence tools and data visualisation.
  • Ability to analyse sales data and drive insights for decision-making.
  • Strong project management skills with the ability to prioritise and manage multiple initiatives.
  • Excellent communication skills for collaboration with technical and non-technical stakeholders.
  • Knowledge of automation, API integrations and system enhancements.

Qualifications & Experience:

Bachelor's or Master's Degree in related field. Relevant work experience preferred.

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