
Front Office Team Lead
3 days ago
We are seeking an exceptional Customer Service Supervisor to provide outstanding guest experiences in a fast-paced environment. As a key member of our team, you will lead by example and work closely with the General Manager to ensure smooth resort operations.
This role involves providing top-notch customer service, managing daily front desk operations, including guest check-in and check-out, reconciling finance, and performing other operational banking procedures.
Key Responsibilities:
- Manage daily front desk operations to ensure seamless guest experiences
- Reconcile finance and perform other operational banking procedures to maintain accuracy and compliance
- Lead staff performance to organisational standards, promoting a culture of excellence and teamwork
- Answer guest enquiries and handle complaints in a professional and empathetic manner
Requirements:
- Possess a genuine passion for delivering exceptional customer service and a commitment to excellence
- Demonstrate strong organisation and time management skills to meet deadlines and achieve goals
- Show a professional and positive attitude, with excellent communication and interpersonal skills
- Be confident in managing guest inquiries and resolving issues efficiently
- Able to work autonomously, making informed decisions and taking ownership of tasks
About Us: We offer a dynamic and supportive work environment, with opportunities for growth and development. Our resort is located near Kings Beach and features two restaurants, a heated outdoor pool, and free undercover parking.
-
Leading Front Office Team Member
4 days ago
Australia beBeeManagement Full time $80,000 - $120,000Hotel Operations ManagerThe Hotel Operations Manager will provide overall management to the Front Office and Reservations departments. This role is responsible for ensuring seamless guest check-ins, check-outs, luggage delivery, and reservations.Key ResponsibilitiesSupport the Rooms Division Manager in providing overall management to the Front Office and...
-
Front Office Operations Lead
4 days ago
Australia beBeeFrontOfficeLeader Full time $60,000 - $80,000Lead Front Office Team MemberWe are seeking an experienced leader to join our Front Office team in Australia.About the RoleManage a team of Front Office staff, ensuring exceptional guest service and operational excellence through strategic planning and implementation.Develop and implement revenue growth strategies to improve customer satisfaction.Cross-train...
-
Professional Front Office Team Lead
4 days ago
Australia beBeeCustomerService Full time $70,000 - $75,000Hotel Duty Manager JobAs a Hotel Duty Manager, you will be responsible for overseeing the day-to-day operations of our Front Desk team, ensuring seamless guest experiences from arrival to departure. This role involves coordinating guest arrivals and departures, providing exceptional customer service, and attending to Reception duties such as check-ins,...
-
Front Office Team Leader
4 days ago
Australia beBeeCustomer Full time $60,000 - $70,000Job OpportunityWe are seeking an experienced professional to lead our front office team and deliver exceptional customer service. The ideal candidate will have a passion for delivering outstanding guest experiences and a proven track record of supervisory experience.About the RoleSupervise daily front office operations, ensuring seamless arrivals,...
-
Front Office Team Coordinator
4 days ago
Australia beBeeCustomer Full time $80,000 - $105,000As a key member of our front office team, we're seeking an experienced Front Office Manager to join us for a 10-month contract role. This is an exciting opportunity to be the first point of contact and make a positive impression on those arriving onsite.About the RoleThis full-time or part-time position involves managing, organising and coordinating all...
-
Front Office Leadership Specialist
3 days ago
Australia beBeeLeadership Full time $90,000 - $120,000Lead Front Office OperationsWe are seeking an experienced and skilled professional to lead our front office team in delivering exceptional guest experiences.Key Responsibilities:Manage day-to-day operations with expertiseNurture the growth and skill-building of the front office teamCollaborate with guests to resolve challengesContribute to roster planning...
-
Front Office Manager
1 day ago
Australia Hyatt Regency Aruba Resort, Spa And Casino Full timeSummary- At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. This position reports to the hotel Rooms Director.- The Front Office Manager is responsible for all duties of the front desk operation which includes: staff training, inter-department...
-
Front-of-House Team Lead Role
2 days ago
Australia beBeeHospitality Full time $52,267 - $60,626Lead Front-of-House Manager Position">This role involves leading and training staff to deliver exceptional customer service, ensuring adherence to standard operating procedures and managing inventory and operations.Key Responsibilities:Lead and train front-of-house staff to deliver exceptional customer service.Ensure adherence to Standard Operating...
-
Front Office Manager
4 days ago
Australia Hyatt Regency Aruba Resort, Spa And Casino Full timeSummaryAt Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. This position reports to the hotel Rooms Director.The Front Office Manager is responsible for all duties of the front desk operation which includes: staff training, inter-department...
-
Front Office Operations Manager
4 days ago
Australia beBeeLeadership Full time $80,000 - $100,000We are seeking a leader to manage and supervise front office employees, ensuring they meet daily tasks and deliver exceptional guest experiences.About the RoleThis is an exciting opportunity to join a dynamic team in the luxury hospitality industry and take your career to the next level as a Front Office Supervisor.The successful candidate will be...