Front Office Operations Manager

2 days ago


Australia beBeeLeadership Full time $80,000 - $100,000

We are seeking a leader to manage and supervise front office employees, ensuring they meet daily tasks and deliver exceptional guest experiences.

About the Role

This is an exciting opportunity to join a dynamic team in the luxury hospitality industry and take your career to the next level as a Front Office Supervisor.

The successful candidate will be responsible for leading and motivating a team of employees to deliver exceptional guest experiences and achieve targets.

Key Responsibilities:
  • Manage and supervise a team of front office employees to ensure they meet their daily tasks and deliver on guest expectations
  • Train staff, implement new initiatives, and develop standard operational procedures (SOP)
  • Lead by example and demonstrate strong leadership, problem-solving, and decisiveness skills
  • Build relationships with colleagues and guests to create a positive and welcoming environment
Requirements:
  • Relevant experience in a 5-star property or luxury environment
  • Excellent organisational skills and attention to detail
  • Strong knowledge of Hotel PMS, Opera, MS Office, and Excel
  • Ability to motivate and lead a team to achieve targets
  • Immaculate presentation and excellent interpersonal and communication skills
What We Offer

Our organisation offers a range of benefits, including opportunities for career development, a competitive salary package, and a dynamic work environment.

As a member of our team, you can expect to receive comprehensive training and support to help you succeed in your role.

Benefits:
  • Career development opportunities
  • Competitive salary package
  • Dynamic work environment

We are committed to providing our employees with a supportive and inclusive workplace culture.

Join us today and take the first step towards a rewarding and challenging career.



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