
Front Office Team Leader
1 week ago
Job Opportunity
We are seeking an experienced professional to lead our front office team and deliver exceptional customer service. The ideal candidate will have a passion for delivering outstanding guest experiences and a proven track record of supervisory experience.
About the Role
- Supervise daily front office operations, ensuring seamless arrivals, departures, and guest enquiries.
- Manage reservations, room assignments, billing, and guest accounts with high accuracy and attention to detail.
- Promote hotel facilities and services to maximize occupancy and enhance the guest experience.
Requirements
- Minimum 1–2 years of front office or guest service experience; previous supervisory experience highly regarded.
- Proficient computer skills and familiarity with hospitality systems.
- Service-oriented, organized, and able to multitask in a fast-paced environment.
What We Offer
- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
- The chance to work with a talented team and make a real difference in our guests' lives.
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