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Client Support Advocate

2 weeks ago

Perth, Western Australia beBeeSupport Full time $70,000 - $89,000

Job Title: Client Support Advocate

Overview:
A dynamic opportunity to empower individuals with support coordination expertise, ensuring seamless access to funded services and tailored support solutions.

Key Responsibilities:
• Provide expert support coordination services, fostering strong relationships with clients and their families/representatives to enhance their capacity for effective plan management.
• Develop and maintain a deep understanding of the NDIS funding framework and terms of business, ensuring alignment with client needs and goals.
• Act as a trusted navigator, connecting clients with relevant services, resources, and supports to achieve optimal outcomes.
• Collaborate with internal and external stakeholders to ensure seamless service delivery and meaningful partnerships.
• Remain adaptable, responding effectively to changing client needs and escalating situations.

Requirements:
• Proven experience in support coordination or case management within the disability sector, with a strong grasp of the NDIS framework and terms of business.
• Excellent interpersonal skills, enabling the building of robust professional relationships and effective communication with diverse stakeholders.
• Creativity, resourcefulness, and a growth mindset, driving innovative problem-solving and continuous improvement.

Benefits:
This role offers a unique chance to make a lasting impact on individuals' lives, empowering them to reach their full potential. As part of our team, you'll enjoy a supportive work environment, opportunities for growth and development, and a chance to be part of a purpose-driven organization.