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Change Management Specialist

2 months ago

Melbourne, Victoria, Australia ANZ Full time

About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

As a Change Manager in T&C Digital Employee Experience, you will be responsible for defining and supporting the change management activities associated with defined T&C projects and initiatives.

You will be responsible for developing the end-to-end design and delivery of change plans in support of T&C initiatives, as well as contributing to and working on T&C strategic programs, with a focus on uplifting employee experience at ANZ.

As a Change Manager, you are accountable for:

  • Managing the end-to-end design and delivery of change plans in support of T&C initiatives and projects. This includes scoping and assessing the impact of the change (magnitude, complexity & materiality), designing the change approach, and delivering integrated change plans to identified stakeholders.
  • Facilitating the case for change and leadership alignment approach
  • Coaching and supporting T&C leaders and Product Owners in sponsoring and leading change.
  • Facilitating the change narrative to drive the 'why and how' messaging and alignment to T&C's strategic priorities
  • Using and continuously improving the change tools and systems to successfully deliver change.
  • Creating and analysing the T&C change load as an input into the planning for broader initiatives and programs
  • Tracking progress of change delivery and supporting appropriate course correction in collaboration delivery teams as required
  • Fostering a culture that embraces change and risk management alongside initiative delivery.

What will you bring?

To grow and be successful in the role, you will ideally bring the following:

  • Experience supporting T&C or Technology projects and initiatives in a change management capacity.
  • Strong understanding and experience in organisational change principles, methods, processes and techniques.
  • Expertise in change process design and facilitation.
  • Demonstrated ability to build strong stakeholder relationships and influence for the right outcomes, including ability to coach and support leaders in sponsorship of leading and managing change.
  • Strong analytical skills, and proven experience in using data and insights to develop change plans and strategies.
  • Excellent strategic communication and positioning skills to digest, connect and distil information, issues and initiatives into compelling propositions for internal and external stakeholders.
  • Effective management skills, the ability to prioritise tasks and to work under pressure within various constraints.
  • Proactive thinker with sense of curiosity, able to anticipate and identify emerging trends which may become more important for the bank.
  • Contributes to a team environment that promotes high performance and proven experience leading others

You're not expected to have 100% of these skills. At ANZ, a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.

Why ANZ?

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.

We're a diverse bunch at ANZ, doing different things in different roles and locations. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.