Patient Services Director

2 weeks ago


Brisbane, Queensland, Australia GenesisCare Full time

GenesisCare is seeking an experienced Patient Services Director to lead the Oncology practice team. This role offers a challenging opportunity for someone looking to take on leadership responsibilities and gain management skills in a fast-paced healthcare environment.

The ideal candidate will have excellent leadership and communication skills, with experience in managing teams and providing high-quality customer service in a healthcare setting. Strong knowledge of medical administration and billing processes, including Medicare and private health funds, is also essential.

The successful candidate will be responsible for providing day-to-day leadership and supervision of the patient services team, as well as driving change strategies across the practice through data analysis and effective leadership. A strong understanding of the patient registration and billing systems is required, including the ability to assist with patient accounts and finance functions.

This is a permanent full-time position working Monday-Friday, with occasional evening work to 7pm. The salary for this role is estimated to be around $90,000 per year, based on industry standards and the location.

Key Responsibilities:

  • Provide direction and supervision to the patient services team
  • Drive change strategies across the practice through data analysis and leadership
  • Assist with patient accounts and finance functions
  • Develop and maintain strong relationships with internal and external stakeholders

Requirements:

  • Experience in managing teams and providing high-quality customer service in a healthcare setting
  • Strong knowledge of medical administration and billing processes, including Medicare and private health funds
  • Excellent leadership and communication skills

About GenesisCare:

GenesisCare is a leading provider of cancer care services, with over 2,000 employees across 50 locations nationally. We offer a range of benefits, including professional development opportunities, flexible working arrangements, and access to employee benefits such as fitness passports and wellbeing programs.



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