Freight Operations Coordinator

2 days ago

Melbourne, Victoria, Australia beBeeFreight Full time $90,000 - $120,000
Operations Coordinator Freight Forwarding Job Description

This job requires managing and executing end-to-end freight forwarding operations, ensuring seamless shipment execution and timely resolution of customer inquiries.

  • Manage the entire shipment process from booking to job closure, ensuring compliance with all company procedures and standards.
  • Coordinate and process sales orders with precision and speed, ensuring timely and accurate execution of shipments as per confirmed bookings.
  • Coordinate with overseas carriers, agents, and shippers based on the type of import shipment.
  • Work with carriers, agents at the port of loading (POL), customs brokers, trucking companies, warehouses, terminals, and Container Freight Stations (CFS) as required by the shipment type.
  • Ensure that special instructions are followed, and appropriate methods are utilized for each shipment.

As a key member of our team, you will oversee daily shipment monitoring efforts to ensure productivity meets departmental and company standards. Facilitate problem-solving and foster collaboration within the team to achieve productivity goals.

Requirements:

  • Bachelor's Degree in any discipline, or a High School/Matriculation diploma with a professional certification in business administration.
  • Additional certifications in logistics, freight, or transport are preferred.
  • Regional language – Based on location
  • Minimum of 3 years in a similar freight forwarding or operations role.
  • Basic knowledge of customs laws, procedures, and systems.
  • Strong understanding of import/export regulations, including local and international customs requirements.

A successful candidate will possess excellent communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:
  • Manage the entire shipment process from booking to job closure, ensuring compliance with all company procedures and standards.
  • Coordinate and process sales orders with precision and speed, ensuring timely and accurate execution of shipments as per confirmed bookings.
  • Coordinate with overseas carriers, agents, and shippers based on the type of import shipment.
  • Work with carriers, agents at the port of loading (POL), customs brokers, trucking companies, warehouses, terminals, and Container Freight Stations (CFS) as required by the shipment type.
  • Ensure that special instructions are followed, and appropriate methods are utilized for each shipment.

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