Financial Services Specialist

19 hours ago

North Lismore, New South Wales, Australia beBeeCustomer Full time $90,000 - $120,000

About Us

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We aim to create a workplace where people and communities thrive. We believe in building rewarding careers in innovative, fast-paced environments.

As a Banking Consultant, you'll play a key role in delivering exceptional customer experiences. You'll meet customers' end-to-end financial needs and goals through transaction activities, needs-based conversations, and educating them on digital solutions.

  • Provide top-notch customer service and ensure customers are satisfied and strong advocates.
  • Act as a role model and peer coach to deliver the best possible experience.
  • Contribute to significant uplifts in customer engagement and advocacy, creating real value.

What Your Day Will Look Like?

As a Banking Consultant, you'll have opportunities to:

  • Deliver seamless branch experiences by meeting customers' end-to-end banking needs.
  • Be part of a collaborative team and act as a role model and peer coach to deliver exceptional customer experiences.
  • Participate in and support various bank programs and initiatives.

What You'll Bring?

To succeed in this role, you'll ideally bring:

  • Exceptional customer focus – retail experience is an advantage.
  • Experience in being a user and promoter of technology – working knowledge of different digital channels is an advantage.
  • Ability to multitask and adapt to change and ambiguity.

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