Technical Manager

2 weeks ago


Melbourne, Victoria, Australia Haylo People Full time
About the Role

This is a challenging and rewarding opportunity for an experienced workers compensation professional to join our team at Haylo People as a Technical Manager. As a subject matter expert, you will be working within a centralised technical specialist team, supporting the business and case managers with all aspects of technical expertise.

The ideal candidate will have a strong technical background within the VIC workers compensation scheme, with a minimum of 3 years of experience in claims management. You will be responsible for reviewing and providing feedback on current claims management practices, legislative changes, and procedures, ensuring emerging trends are identified and managed.

Key Responsibilities:

  • Technical Expertise: Provide technical guidance and support to case managers and the business on workers compensation claims and legislation.
  • Training and Development: Develop and deliver training programs to enhance the skills and knowledge of case managers and other stakeholders.
  • Strategic Initiatives: Develop and implement strategic initiatives to improve service, performance, and compliance measures.
  • Stakeholder Management: Build and maintain strong relationships with internal and external stakeholders, including case managers, business leaders, and external partners.

About You

We are looking for a highly skilled and experienced professional who possesses the following qualities:

  • Strong technical expertise within the VIC workers compensation scheme.
  • Minimum 3 years of experience in claims management.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and strategic thinking skills.

What We Offer

We offer a competitive salary package, flexible working hours, and a supportive and collaborative team environment. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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