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State Technical Manager

2 months ago

Melbourne, Victoria, Australia Rentokil Initial Full time
Job Title: State Technical Manager

We are seeking a highly skilled and experienced State Technical Manager to join our team at Rentokil Initial. As a key member of our technical leadership team, you will be responsible for providing technical support and guidance to our customers and servicing teams.

Key Responsibilities:
  • Planning and execution of a portfolio of customer-facing field biologist audits
  • Providing technical support and response support for critical customer issues and reporting back on requirements at pace
  • Developing improvement strategies for sites to better protect them against pests
  • Interpreting trends and advising on opportunities for improvement
  • Fully understanding and utilizing our customer-facing portal MyRentokil with our customers
  • Innovation trials and launch support
  • Working with the wider technical leadership team to share knowledge and grow our organizational expertise
Requirements:
  • Knowledge and experience in the pest control industry preferred
  • Current Pest Control Licence preferred, but not essential, but must be willing to obtain one
  • High level of interpersonal skills (approachable, diplomatic, sensitive, articulate)
  • Highly developed computer skills across a range of applications
  • The ability to undertake tasks with limited supervision and work under pressure
  • Availability to travel interstate as required
What We Offer:
  • A fully-maintained company vehicle including a fuel card and a mobile phone
  • Employee cash incentive programs and bonuses
  • Comprehensive induction, training, and qualification
  • Access to an employee assistance program, for you and your family
  • Ongoing learning and development