Client Relationship Manager

14 hours ago

Fortitude Valley, Queensland, Australia beBeeCare Full time $80,000 - $87,000

As a professional responsible for client relationships, you will be developing and maintaining strong connections with individuals and their families across various regions.

About the Role

We are seeking an experienced professional to join our team in a permanent, full-time role. This position offers flexibility with a hybrid working model, including 1–2 days per week working from home.

Key Responsibilities
  • Coordinate and attend meetings with prospective clients on a weekly basis
  • Process client assessments and develop personalized care plans tailored to individual needs
  • Oversee the smooth onboarding of new clients into care services
  • Manage an ongoing portfolio of clients, adapting care plans as required and handling any incidents promptly and professionally
  • Consistently review client progress notes and ensure corrective actions are implemented
  • Build and maintain strong, respectful relationships with clients and their families
  • Gather and utilize client and family feedback to enhance service quality and internal processes

The successful candidate will have:

Skillset and Experience Required
  • Working experience as an AHPRA registered professional (Nurse, Occupational Therapist or Social Worker)
  • Demonstrated leadership skills with proven ability to manage a large team and day-to-day changes efficiently
  • A compassionate and empathetic approach to supporting aged care clients
  • Strong organizational skills with the ability to manage competing priorities
  • Reliable and self-motivated, with a commitment to delivering high-quality care
  • Collaborative team player who thrives in a supportive and dynamic environment
  • Excellent communication skills with the ability to build trust with clients and families

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