Event Operations Manager in Queensland

3 weeks ago


Brisbane, Queensland, Australia Echo Entertainment Group Full time

Discover an exciting opportunity to work within our Event Services Department at The Star Gold Coast.

We are looking for an experienced Event Floor Supervisor to join our dynamic team. The ideal candidate will have a solid background in the hospitality industry, with a focus on delivering exceptional customer service.

Key Responsibilities:

  • Supervise and guide team members, ensuring they receive on-the-job training and development.
  • Proactively oversee and manage the Event Floor service flow, maintaining high performance standards.
  • Provide valuable suggestions to the Manager to boost the outlet's productivity.
  • Follow instructions given by the Assistant Floor Manager for smooth business operations.
  • Continuously monitor the work of team members during shifts.

Required Skills and Experience:

  • Proven time-management skills, with the ability to thrive in a high-pressure working environment.
  • Proven ability to build productive relationships and manage change.
  • Exceptional verbal and written communication skills.
  • Valid Responsible Service of Alcohol accreditation.

Additional Requirements:

  • Flexible availability, including weekends and public holidays, to suit business needs.
  • A strong hospitality career focus and desire to be part of our expanding department.
  • Discounts across award-winning restaurants and accommodation.
  • Diversity and Inclusion areas of focus.
  • Flexible working options for a healthy work-life balance.

About Us:

The Star Gold Coast is a premier entertainment destination, offering luxurious accommodation, world-class dining, and exciting events.

Our Culture:

At The Star, we value diversity, equity, and inclusion, creating a workplace that fosters exceptional experiences for guests and team members alike.



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