Clerical Operations Manager
4 days ago
Imaging Queensland (IQ) is a leading provider of diagnostic radiology services across Australia and New Zealand. As part of the Integral Diagnostics (IDX Group), we operate 95 quality-assured practices, serving patients with excellent care.
Job OverviewWe are seeking a highly skilled Clerical Operations Manager to join our team in Maroochydore, Sunshine Coast. This full-time role will involve managing the effective supply and deployment of clerical staff and equipment to meet the requirements of our front-of-house clerical service.
Key Responsibilities- Oversee day-to-day clerical operations across all sites, ensuring staff understand their roles and responsibilities.
- Support clerical teams across sites, promoting a culture of excellence and customer-focused standards of care.
- Effectively communicate with colleagues, radiologists, patients, hospital management, and referrers.
- Provide comprehensive monthly reports to the Administration Manager.
- Contribute to achieving organisational goals and providing quality service to patients.
- 5+ years' experience working in a Radiology practice or healthcare management.
- Understanding of Medicare/DVA, Private Health, and Workcover billing.
- Demonstrated ability to manage a busy team environment.
- A leadership style that is holistic and supportive.
- Proficiency in Outlook, Excel, Word, and PowerPoint.
- Effective time management and attention to detail.
- Competitive Salary: $120,000 - $150,000 per annum, depending on experience.
- Paid Parental Leave: Additional leave to support new parents.
- Fitness Passport: Access to over 1000 locations nationwide to support your fitness goals.
- Employee Discounts: Discounts at hundreds of retailers for everyday expenses, holidays, health insurance, and more.
- Recognition Programs: Celebrate outstanding performance and dedication through our recognition platforms.
- Referral Bonuses: Financial incentives for referring great talent to our team.
- Career Advancement: Opportunities for career growth and succession planning within an innovative company.
- Community and Social Events: Engage in a supportive workplace with free parking and great social events.
- Highly developed interpersonal skills, with a proven ability to build effective relationships and communicate with diverse stakeholders.
- A willingness to participate and lead further education.
This role is based in Maroochydore, Sunshine Coast, with opportunities to visit sites across the region.
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Administrative Operations Manager
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Store Operations Specialist
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