Clerical Operations Manager

4 days ago


Brisbane, Queensland, Australia Imaging Queensland Full time
About Us

Imaging Queensland (IQ) is a leading provider of diagnostic radiology services across Australia and New Zealand. As part of the Integral Diagnostics (IDX Group), we operate 95 quality-assured practices, serving patients with excellent care.

Job Overview

We are seeking a highly skilled Clerical Operations Manager to join our team in Maroochydore, Sunshine Coast. This full-time role will involve managing the effective supply and deployment of clerical staff and equipment to meet the requirements of our front-of-house clerical service.

Key Responsibilities
  • Oversee day-to-day clerical operations across all sites, ensuring staff understand their roles and responsibilities.
  • Support clerical teams across sites, promoting a culture of excellence and customer-focused standards of care.
  • Effectively communicate with colleagues, radiologists, patients, hospital management, and referrers.
  • Provide comprehensive monthly reports to the Administration Manager.
  • Contribute to achieving organisational goals and providing quality service to patients.
Requirements
  • 5+ years' experience working in a Radiology practice or healthcare management.
  • Understanding of Medicare/DVA, Private Health, and Workcover billing.
  • Demonstrated ability to manage a busy team environment.
  • A leadership style that is holistic and supportive.
  • Proficiency in Outlook, Excel, Word, and PowerPoint.
  • Effective time management and attention to detail.
Benefits
  • Competitive Salary: $120,000 - $150,000 per annum, depending on experience.
  • Paid Parental Leave: Additional leave to support new parents.
  • Fitness Passport: Access to over 1000 locations nationwide to support your fitness goals.
  • Employee Discounts: Discounts at hundreds of retailers for everyday expenses, holidays, health insurance, and more.
  • Recognition Programs: Celebrate outstanding performance and dedication through our recognition platforms.
  • Referral Bonuses: Financial incentives for referring great talent to our team.
  • Career Advancement: Opportunities for career growth and succession planning within an innovative company.
  • Community and Social Events: Engage in a supportive workplace with free parking and great social events.
About You
  • Highly developed interpersonal skills, with a proven ability to build effective relationships and communicate with diverse stakeholders.
  • A willingness to participate and lead further education.
Location

This role is based in Maroochydore, Sunshine Coast, with opportunities to visit sites across the region.



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