Administrative Operations Manager

3 days ago

Brisbane, Queensland, Australia Central Queensland Radiology Full time

About Central Queensland Radiology

We are a leading provider of diagnostic imaging services across Central Queensland, with 8 quality assured practices and close ties to our sister company, Sunshine Coast Radiology.

Our team is passionate about delivering quality care to our patients, and we are seeking an experienced Clerical Manager to join our dynamic business.

About the Role

This full-time position reports to the Imaging Queensland Administration Manager and is responsible for managing the effective supply and deployment of clerical staff and equipment to meet the requirements of the company's front-of-house clerical service.

You will work closely with other members of the Administration and Clinical Leadership team to ensure the delivery of quality, proactive, customer-focused standards of care to our patients and the smooth functioning of the clerical team at all sites.

Main Responsibilities

  • Oversee the day-to-day clerical operational services across all sites, ensuring staff have a good understanding of their role.
  • Support clerical teams across sites, ensuring staff have a good understanding of their role and responsibilities and are working as per the conditions of their employment.
  • Effectively communicate with all colleagues, radiologists, patients, hospital management, and referrers.
  • Provide a comprehensive monthly report to the Administration Manager.
  • Support and contribute to the achievement of the organisational goals of Central Queensland Radiology and continue to provide quality service to patients.
  • Organise and ensure all clerical staff attended regular educational sessions.
  • Comply with all company policies, procedures, and guidelines, including those relating to health, safety, environment, and quality performance, equal opportunity, privacy, and codes of conduct.

About You

  • You have highly developed interpersonal skills, with a proven ability to build effective relationships and communicate with a diverse range of people internally and externally.
  • You have 5+ years' experience working in a Radiology practice or healthcare management experience.
  • You can demonstrate your ability to effectively manage a busy team environment.
  • You possess a leadership style that is holistic and supportive.
  • You are proficient in Outlook, Excel, Word, and PowerPoint.
  • You have effective time management skills.
  • You are willing to participate in further education.

What We Offer

We offer a competitive salary of $85,000 - $110,000 per annum, paid parental leave, fitness passport, employee discounts, recognition programs, referral bonuses, career advancement opportunities, and community and social events.

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