Operations Manager

8 hours ago


Launceston, Tasmania, Australia beBeeManagement Full time $65,000 - $95,000
Food and Beverage Operations Manager

This is a leadership role that requires an individual to foster teamwork, innovation, and excellence in a dynamic food and beverage environment.

The successful candidate will oversee daily operations, lead the front-of-house team, and ensure guests receive exceptional service and high-quality dining experiences.

This includes supervising staff, driving productivity and motivation, providing training and development opportunities, and maintaining accurate inventory records for cost control.

The ideal candidate will have experience in a supervisor capacity within a hotel or hospitality environment, excellent communication and interpersonal skills, strong leadership and team management skills, and a thorough understanding of food and beverage operations.

In addition, proficiency in barista and bartending skills, point-of-sale systems, and other hospitality management software is essential.

The ability to work a rotating seven-day schedule, including weekdays, weekends, public holidays, and both early and late shifts, is also required.

The company values hard work, dedication, and a passion for delivering exceptional customer service.

  • Key Responsibilities:
  • Supervise and provide leadership to the Food & Beverage Team
  • Drive productivity, motivation, and development of all Food & Beverage Team Members
  • Assist with staff training and development
  • Oversee monthly stocktakes and maintain accurate inventory records for cost control
  • Assist with weekly rostering to ensure optimal staffing aligned with business needs
  • Coordinate with conference and events teams to deliver exceptional service for all functions
  • Respond promptly and professionally to guest inquiries, feedback, and concerns
  • Collaborate with the kitchen team to ensure efficient and consistent food and beverage service
  • Ensure compliance with workplace health and safety regulations
  • Contribute to the continuous improvement of operations, actively participating in the development of policies, procedures, and best practices to enhance overall efficiency and guest experience

To be successful in this role, you must possess:

  • Experience in a supervisor capacity within a hotel or hospitality environment
  • Excellent communication and interpersonal skills, with a focus on guest satisfaction
  • Strong leadership and team management skills with the ability to motivate and guide staff
  • Thorough understanding of food and beverage operations, inventory control, rostering, and budgeting
  • Proficiency in barista and bartending skills with a strong understanding of coffee and cocktail preparation
  • Proficiency in using point-of-sale systems and other hospitality management software
  • Ability to work within the company's core values of: Be There, Play, Make Their Day, Choose Your Attitude
  • Ability to work a rotating seven-day schedule that includes weekdays, weekends, public holidays, and both early and late shifts
  • Relevant certifications or training in food safety and hygiene are a plus

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