Workplace Operations Specialist

2 weeks ago

Brisbane, Queensland, Australia beBeeExperience Full time $90,000 - $120,000
Job Overview

The Workplace Experience & Services Lead will be responsible for delivering outstanding workplace and guest services across multiple national offices.

Key Responsibilities
  • Lead, coach, and develop the Guest Liaison team to create a high-performing service-oriented culture across sites
  • Coordinate front-of-house operations, meeting services, and team supervision with a consistent on-site presence
  • Manage daily operations to ensure a welcoming, safe, and efficient environment for employees and visitors
  • Oversee workplace services including lockers, mail, couriers, catering, office supplies, and amenities
  • Maintain workplace safety and security, including inductions and building access
  • Manage contractor and supplier agreements, including service contracts and invoice approvals
  • Act as deputy to the National Workplace Services Manager and coordinate national resource usage
  • Travel interstate as required to support national operations, team engagement, and project delivery
Requirements
  • Demonstrated leadership of high-performing teams across multiple sites, with a focus on service excellence and operational consistency
  • Proven experience to deliver exceptional workplace and customer experiences in corporate settings, with a strong foundation in hospitality operations, concierge, event coordination, and meeting services
  • Strong stakeholder engagement skills, with the ability to communicate effectively across all levels of the business
  • Sound understanding of workplace safety, emergency protocols, and compliance requirements
  • High level of proficiency in Microsoft Office Suite and digital workplace tools
  • Willingness and ability to travel interstate as required
Benefits
  • Flexible working and leave options, including additional paid leave each year
  • 16 weeks paid parental leave
  • Learning and development opportunities
  • Health and wellbeing support
  • Share offers and insurance benefits
  • Social activities
  • Community give-back programs
  • Paid volunteer days
Our Commitment to Diversity and Safety

We treat everyone with fairness, consideration, and respect. We want to ensure everyone feels comfortable and safe to express ideas, questions, and concerns.

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