Enterprise Service Manager
2 weeks ago
Arsenals and strategy division at Aris Zinc seeks a highly experienced Systems Analyst for Enterprise Service Manager with NV1 clearance to join their Canberra operations.
Key Responsibilities
- To provide expert analysis on systems and business processes, utilising comprehensive knowledge of ITIL and related technologies to drive process improvement initiatives within the organisation.
Selection Criteria
- Proven experience in undertaking similar roles within Commonwealth agencies or Government Departments, coupled with exceptional expertise in systems and/or business analysis.
- Demonstrated success in implementing service management tool uplifts, facilitating effective stakeholder engagement and driving organisational transformation projects.
Essential Skills
- Mastery of Visio, JIRA and BPM tools including BPMN and UML, with excellent facilitation, influencing, communication and negotiation skills.
- ITIL certification and prior experience supporting user acceptance testing are highly desirable.
Contract Details
- This 12-month contract offers an exciting opportunity to contribute to the growth and development of Aris Zinc's Canberra office.
- The ideal candidate will possess exceptional stakeholder management skills, ability to effectively communicate complex ideas, and be well-versed in leading business improvement initiatives.
About Us
Aris Zinc is a trusted recruitment agency championing people-first approach, providing end-to-end services that empower individuals to achieve their aspirations. We welcome applications from diverse backgrounds, including Indigenous Australians and those living with disabilities.
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