Enterprise Service Management Solutions Developer
1 day ago
We are seeking an experienced Enterprise Service Management Solutions Developer to join our team in Canberra, Sydney, Melbourne, or Brisbane. As a key member of our IT department, you will be responsible for designing, implementing, and maintaining ESM solutions that meet the organization's needs.
Key Responsibilities- Develop and implement ESM solutions that align with business requirements and industry best practices.
- Provide technical support and training to users, addressing any issues or concerns related to the ESM platform.
- Create and maintain comprehensive documentation for ESM configurations, processes, and procedures.
- Work with other IT teams to integrate the ESM platform with other enterprise systems and tools.
- Minimum of 1-2 years of experience in ESM or IT service management roles.
- Proficiency in ESM tools such as ServiceNow, BMC Helix, Jira Cloud, Cherwell, and other relevant products.
- Familiarity with scripting languages (e.g., JavaScript, Python) and the ITIL framework.
The estimated salary for this role is $120,000 - $150,000 per year, depending on your level of experience and qualifications. We offer a competitive package with opportunities for career growth and professional development.
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