Enterprise Service Management Platform Engineer
1 week ago
HiTech Group is seeking an ESM Technical Specialist to join their team in Canberra, Sydney, Melbourne, Brisbane or Perth. As an Enterprise Service Management Platform Engineer, you will be responsible for designing, implementing and maintaining the organisation's Enterprise Service Management platform.
About the RoleThis is a long-term contract opportunity with a highly skilled team. The successful candidate will have experience in ESM tools such as ServiceNow, Helix, Jira and Cloud, ITIL foundation or higher ITIL level qualifications, and previous experience in a similar role within a large Enterprise environment.
Key Responsibilities- Developing and implementing ESM solutions that align with business requirements
- Performing regular system updates, patches and maintenance to ensure optimal performance
- Providing technical support and training to users addressing any issues or concerns
- Balancing the costs of implementing and maintaining the ESM platform to ensure value for the organisation
HiTech Group is one of Australia's leading Federal Government departments. The company offers a range of benefits including competitive hourly rates, flexible working arrangements, and opportunities for professional development.
Requirements- Proficiency in ESM tools such as ServiceNow, Helix, Jira and Cloud
- ITIL foundation or higher ITIL level qualifications
- Previous experience in a similar role within a large Enterprise environment
- Experience creating and maintaining comprehensive documentation for ESM configurations
The estimated salary for this role is around $120,000 - $150,000 per annum, depending on experience and location.
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