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Head of Engineering

1 month ago

Melbourne, Victoria, Australia Https:www.energyjobline.comsitemap Full time
About the Role

We are seeking an experienced Head of Engineering to lead our Australian Delivery Engineering teams. As a key member of our senior leadership team, you will be responsible for driving the engineering practice and ensuring the delivery of high-quality software and services to our customers.

Key Responsibilities
  • Lead the AU engineering and delivery managers, as well as other key senior roles as required.
  • Understand and measure performance metrics and deliver ongoing improvements.
  • Contribute to the engineering practice, driving ongoing improvement.
  • Understand our emerging technology and work to minimize the impacts to Delivery Engineering and ultimately our customers.
  • Work with other senior staff and leaders to drive innovation across APAC.
  • Foster a team environment, creating high-performing teams.
  • As a member of the Australian senior leadership team, work on initiatives to uplift and scale the Australian business.
  • Look to increase efficiencies in the engineering practice and drive improvements in customer profitability.
  • Create transparency into engineering performance, monitor and report on key metrics.
  • Work with other senior leaders to transfer knowledge to the engineering teams and understand the technology roadmap to prepare Delivery Engineering for adoption of new products and features.
  • Guide and support the AU engineering and delivery managers to ensure the delivery of engineering services securely.
  • Work with PMO, Engineering and Delivery Managers and Customer Success to manage resource supply and demand.
  • Work to advance the security and automation in the engineering practice.
  • You will foster the evolution of the delivery engineering team culture in a growing organization.
  • You drive change within the development organization and foster a positive culture of continuous improvement.
  • You will create an inclusive, and diverse environment where people can do their best work.
  • You will drive individual growth through recognition, opportunities, and incentives.
  • Assist and support your team's support service as part of the escalation/de-escalation processes.
  • Recognise gaps in our service delivery and propose and support changes to address.
  • Manage and prioritise customer requests in an effective and sustained manner that builds and strengthens customer relationships.
  • To abide by the Compliance Policies and Procedures of the Company.
  • Take reasonable care of your own and other people's Health & Safety in the workplace.
  • In addition to this, you are required to carry out any other duties as reasonably requested by your direct line leader.
What We're Looking For
  • Demonstrated experience in leading and managing engineering teams, including overseeing software delivery processes, ensuring high-quality outputs, and meeting delivery deadlines.
  • Track record of managing and improving operational processes with extensive experience in implementing and optimizing Agile methodologies across numerous teams.
  • Experience in defining and executing engineering strategies that align with business objectives, including capacity planning, resource management, recruitment, and risk mitigation.
  • Deep understanding of software delivery processes and what it takes to drive successful delivery of high-quality, secure, software.
  • A passion for people and a track record of nurturing and growing them to be the best they can be.
  • Experience in and ideas for influencing change and growth of development teams.
  • A relentless drive for continuous improvement in processes, others, and yourself.
  • Exceptional communication skills, and being a good listener.
  • Can-do attitude, a passion for excellence, and a commitment to be the best.
  • High levels of energy, sound judgment, and determination to achieve with a sense of urgency.
  • High attention to detail.
  • Ability to give and receive positive and constructive feedback.
  • A relevant tertiary qualification in computer science or equivalent experience.
What We Offer
  • Personal growth – in leadership, commercial acumen, and technical excellence.
  • To be part of a global, winning high-growth organization – with a career path to match.
  • A vibrant culture full of people passionate about transformation and making a difference - with a one team, collaborative ethos.
  • A competitive reward package that truly awards our top talent.
  • A chance to make a true impact on society and the planet.

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