Effective Team Leadership Role

2 days ago

Brisbane, Queensland, Australia beBeeCustomerService Full time $80,000 - $110,000

Our organization is seeking a Customer Service Team Leader to join our team. As a leader, you will be responsible for guiding the local customer service team in delivering exceptional results and maximizing responsiveness and accuracy.

Responsibilities
  • Lead the team's performance to meet or exceed service level targets and goals
  • Identify and implement process improvements to enhance communication and collaboration between stakeholders
  • Provide outstanding customer service to key accounts
  • Support the team in resolving escalations and managing order processes
Requirements
  • Proven experience leading high-performing teams in fast-paced environments
  • Excellent communication and organizational skills
  • Ability to manage multiple projects and utilize CRM systems effectively
  • A customer-centric mindset and positive attitude
Benefits

This role offers a unique opportunity to grow your career in a dynamic environment while making a meaningful impact on our customers' experiences.

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