Strategic Enterprise Technology Leader

4 days ago

Melbourne, Victoria, Australia beBeeSolution Full time $160,000 - $190,000
Enterprise Solution Architect

Elevate your career by leading the design and solutioning of ServiceNow platforms across various modules.


Job Overview

As a ServiceNow Solution Architect, you will drive RFP responses, client workshops, and cross-functional team collaborations to deliver scalable, secure, and business-aligned solutions. Your expertise ensures proposals and implementations reflect platform best practices, technical excellence, and strategic value for enterprise clients.


Key Responsibilities:
  • Lead end-to-end solutioning for ServiceNow-related RFPs, including requirement analysis, architecture design, effort estimation, and proposal development.
  • Design scalable and maintainable ServiceNow solutions across modules like ITSM, ITOM, HRSD, CSM, and custom applications.
  • Conduct client workshops and discovery sessions to gather requirements and present solution options.
  • Collaborate with sales, delivery, pricing, and product teams to ensure solutions are feasible and aligned with business goals.
  • Create high-impact proposal content that clearly communicates technical and business value.
  • Engage with enterprise clients to understand strategic needs and tailor ServiceNow solutions accordingly.
  • Evaluate alignment with ServiceNow platform best practices and integration capabilities.
  • Support pre-sales activities and contribute to capability development across the organization.

Required Skills and Expertise:
  • Extensive experience in architecting and implementing ServiceNow solutions across multiple modules.
  • Proven success in leading ServiceNow solutioning for complex RFPs.
  • Strong consulting background with enterprise client engagement.
  • Experience in cross-functional collaboration for scalable and cost-effective solutions.
  • Deep understanding of ServiceNow architecture and integration capabilities.
  • Familiarity with Agile and Waterfall delivery methodologies.
  • Solid grasp of ITSM/ITIL frameworks and alignment with ServiceNow.

Primary Skills:
  • ServiceNow platform expertise across ITSM, ITOM, HRSD, CSM.
  • Solution design and architecture for scalable and secure implementations.
  • RFP/RFI response and pre-sales solutioning.

Certifications (Preferred):
  • Certified ServiceNow System Administrator.
  • Certified Implementation Specialist (CIS).
  • Certified Application Developer.

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