Professional Workers Compensation Service Provider

6 days ago

Melbourne, Victoria, Australia beBeeSpecialist Full time $80,000 - $120,000
Senior Case Manager

As a senior case manager, you will play a pivotal role in streamlining operations and enhancing process efficiency within our team.

The primary objective of this position is to provide professional and customer-centric workers compensation claims services through diligent monitoring and oversight of various functions.

To achieve this goal, you will be responsible for supporting data analysis and reporting initiatives to contribute to process improvements and efficiency gains.

Additionally, you will act as a central point of contact for internal and external stakeholders, facilitating effective communication and timely issue resolution.

Key responsibilities include delivering high-quality customer service and demonstrating a commitment to continuous learning and development.

In this role, you will have access to a comprehensive learning and capability program tailored to your needs.

Our attractive remuneration package includes flexible work arrangements, including remote working options, paid parental leave, reproductive leave support, and a collaborative and supportive working environment.

Opportunities for ongoing education and career progression are also available.

To succeed in this role, you should possess relevant workers compensation experience and knowledge, strong problem-solving skills, attention to detail, effective time management and organisational skills, and the ability to prioritise tasks and work across multiple levels.

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