Customer Service Team Ambassador

3 weeks ago


Brisbane, Queensland, Australia Woolworths Group Full time
Customer Service Role Overview

This is an exciting opportunity to join the Woolworths Group as a Customer Service Team Member, providing exceptional customer experiences and contributing to the success of our retail operations.

About the Role

We are seeking highly motivated and enthusiastic individuals to join our team, ensuring that every customer interaction is positive and memorable. As a key member of our customer service team, you will be responsible for delivering outstanding customer service, resolving customer queries, and maintaining a clean and organized store environment.

Key Responsibilities:

  • Provide exceptional customer service through proactive engagement, effective communication, and timely resolution of customer issues
  • Maintain a high level of product knowledge and stay up-to-date with store promotions and offers
  • Work collaboratively with colleagues to achieve sales targets and maintain a high level of customer satisfaction
What We Offer

In return for your hard work and dedication, we offer a competitive salary of $40,000 - $55,000 per annum, depending on experience and qualifications.

You will also have access to a range of benefits, including:

  • Discounts on Woolworths products and services
  • Opportunities for career advancement and professional development
  • A fun and supportive work environment

We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

Requirements

To be successful in this role, you will need:

  • A genuine passion for food and shopping
  • A customer-first mentality and excellent communication skills
  • The ability to work effectively in a team environment and adapt to changing situations
  • Flexibility and willingness to work varying shifts, including weekends and public holidays

We are an inclusive and diverse workplace, committed to creating a safe and welcoming environment for all employees.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we would love to hear from you



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