Senior Technical Support Specialist
1 week ago
**Job Opportunity:**
We are seeking a highly skilled Senior Technical Support Specialist to join our team at The Drive Group.
About the Role:
- As a Senior Technical Support Specialist, you will be responsible for providing expert-level technical support to our clients, including troubleshooting and resolving complex technical issues.
- You will work closely with our team to identify and resolve technical issues, and provide exceptional customer service to our clients.
Key Responsibilities:
- Supporting Endpoints, Servers, and Networks
- Configuring, troubleshooting, and remediating issues with firewalls, network switches, virtual infrastructure, and more
- Remote support of servers, desktops, applications, and cloud services in Microsoft-based environments
Requirements:
- 3+ years of experience in a MSP environment
- Office 365, Azure AD, and Intune experience
- Windows Server installation, configuration, and maintenance experience
- Networking experience, including configuring and troubleshooting firewalls, switches, and routers
- Current Australian driver's license
What We Offer:
- Onsite parking
- Paid certifications
- Birthday gift
- Quarterly social events
We are looking for a talented and motivated individual who is passionate about technology and problem-solving. If you are a team player who enjoys working in a dynamic environment, we encourage you to apply for this exciting opportunity.
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