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Loan Servicing and Support Officer

2 weeks ago

Melbourne, Victoria, Australia beBeeCustomer Full time $50,000 - $70,000
Job Summary:

We seek a skilled Customer Service Representative to support our members with loan-related inquiries. The ideal candidate will possess excellent communication skills and experience in handling customer complaints efficiently.

Key Responsibilities:
  • Responding to inbound calls regarding existing loan accounts
  • Managing service requests and complaint cases through Salesforce
Required Skills:
  • Excellent communication and interpersonal skills
  • Ability to handle multiple tasks and prioritize effectively
Benefits:

We offer a range of benefits for our employees, including:

  • A dynamic and fast-paced work environment
  • Extensive training and development opportunities
  • A supportive company culture

As a key member of our team, you will have the opportunity to develop your skills and contribute to delivering exceptional customer service.