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Front Desk Team Leader
3 weeks ago
This is a key leadership role within our front desk team.
We are looking for an exceptional individual who possesses excellent communication skills, a passion for delivering outstanding guest experiences and the ability to work efficiently under pressure.
The successful candidate will be responsible for leading a shift with autonomy, while also having support from a senior leader when required. They will oversee the daily operation of the front desk team, manage guest requests and complaints, maintain exceptional standards and maximise sales revenues through effective up-selling and marketing programs.
- Excellent communication skills
- A passion for delivering exceptional guest experiences
- Demonstrated ability to resolve problems and conflict
About Us
Our organisation is committed to providing a workplace where you can thrive and make time for what matters most. We have been recognised as one of the best places to work in Australia and offer a range of benefits including worldwide travel discounts, competitive wages and free access to growth and development opportunities.
- Worldwide travel discounts
- Competitive wages
- Growth and development opportunities