Administrative Support Officer
1 week ago
An exciting opportunity to join a respected, community-focused Federal Government agency as an Administrative Support Officer - APS3 Level.
This entry-level position provides a valuable pathway into the public sector, where you will support individuals with complex needs in a rewarding administrative role.
The key responsibilities of this position include:
- Providing front-line reception support, assisting participants with enquiries and self-service kiosks;
- Responding to customer inquiries, offering relevant information, and referring to government or community services as needed;
- Managing shared team email inbox, appointments, and telephone enquiries;
- Coordinating and facilitating appointments using agency facilities, ensuring accessibility for all participants;
- Performing data entry and follow-up tasks to maintain accurate records.
To be successful in this role, you will need:
- Excellent communication and customer service skills;
- Intermediate administration skills with a willingness to learn and further develop your skills;
- Proficiency in Microsoft Office (Outlook, Excel, Word) and a readiness to learn new systems.
Benefits of this position include:
- A full-time position with 37.5 hours per week;
- An hourly rate of $37.36 + super;
- Work location: Gosford Office-based (no remote work option).
How to apply: Please submit your resume. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all.
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