Customer Service Ambassador

3 days ago

Shire of South Gippsland, Australia beBeeClient Full time

Job Description:

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The Client Support Officer plays a pivotal role in delivering exceptional service to clients accessing the services of The Orange Door. As a key member of the Hub Support Team, this position is responsible for providing a first point of contact for clients and partner agencies, offering responsive and timely advice and connections to services.

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Main Responsibilities:

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  • Support the Hub Manager and broader workforce in achieving client-focused objectives aligned with strategic policy directions.">
  • Prioritise tasks competently and sensitively to provide optimal service delivery to clients.">
  • Employ advanced interpersonal communication skills to respond effectively to diverse client needs, including sensitivity to changes in behavioural presentation and indicators of risk and aggression.">
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Requirements:

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To succeed in this role, applicants must possess excellent communication and interpersonal skills, with the ability to work collaboratively as part of a team. A Working with Children Check is also required.

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What We Offer:

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This role provides an opportunity to make a meaningful contribution to the lives of clients and their families. With a focus on excellence and continuous improvement, we offer a supportive and inclusive work environment that values diversity and promotes work-life balance.

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About Us:

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We are committed to making a positive difference in the lives of our clients and communities. Our team is dedicated to delivering high-quality services that meet the evolving needs of our clients.

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How to Apply:

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Candidates are invited to submit their application, including a CV and cover letter outlining their suitability for the role.

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