Customer Service Advocate

2 days ago

Shire of South Gippsland, Australia beBeeSupport Full time $53,795 - $73,217

The Client Support Officer role is pivotal in delivering exceptional customer service to individuals accessing vital services.

Key Responsibilities
  • Provide timely and effective support and connections to relevant services for community members and partner organisations.
  • Collaborate closely with the support workforce to address client needs promptly and offer tailored responses to client enquiries.
  • Demonstrate advanced interpersonal communication skills in response to diverse presentations of client needs, including sensitivity to changes in behavioural presentation and indicators of risk and aggression.

This position requires excellent communication skills, attention to detail, and the ability to work effectively within a team environment.

Requirements
  • Australian Citizenship or valid visa status.
  • Working with Children Check.
  • National police check and misconduct screening.

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