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Strategic Process Lead

2 months ago

Melbourne, Victoria, Australia Australia and New Zealand Banking Group Limited Full time
About the Role

We are seeking a highly skilled and experienced professional to lead our initiatives and process management team. As a key member of our organization, you will be responsible for driving business growth, improving customer experience, and ensuring regulatory compliance.

The ideal candidate will have a strong background in financial services, with a minimum of 5 years of experience in advice process management, document development, and change management. They will possess excellent leadership skills, with the ability to motivate and develop a high-performing team.

The successful candidate will be responsible for:

  • Developing and implementing strategic plans to improve advice processes and customer experiences
  • Leading cross-functional teams to drive business growth and improve efficiency
  • Collaborating with stakeholders to ensure regulatory compliance and risk management
  • Providing coaching and mentoring to team members to enhance their skills and knowledge

We offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and results-driven individual with a passion for process improvement and leadership, we encourage you to apply for this exciting opportunity.

What We Offer

We offer a range of benefits, including:

  • A competitive salary and bonus structure
  • A comprehensive benefits package, including health insurance and retirement savings
  • Opportunities for professional development and career advancement
  • A dynamic and supportive work environment

We are an equal opportunities employer and welcome applications from diverse candidates. If you are interested in this role, please submit your application, including your resume and a cover letter outlining your experience and qualifications.