Technical Services Team Lead
4 days ago
Join a team of experienced professionals and take on a leadership role that offers growth opportunities and the chance to make a real impact.
Key Responsibilities:- Lead a team of customer service specialists, fostering a culture of high performance and continuous improvement.
- Develop and implement customer service strategies to drive business growth and improve overall customer experience.
- Manage employee lifecycle, including recruitment, onboarding, training, performance reviews, and professional development plans.
- Minimum 1+ years of experience in customer service management or team leadership, preferably in a technical industry.
- Proven Bachelor Degree or Equivalent.
- Exceptional communication and interpersonal skills, with the ability to build rapport with clients and liaise effectively with internal staff.
A dynamic work environment with opportunities for growth and development. Competitive salary and benefits package.
About Us:We are a leading provider of customer service solutions, committed to delivering exceptional experiences to our clients and their customers.
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