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Customer Service Representative

2 months ago

Norwood, Australia Telstra Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Consultant. As a key member of our store team, you will be responsible for delivering exceptional customer service and sales experiences that exceed our customers' expectations.

Key Responsibilities:

  • Provide personalized customer service and support to customers in-store
  • Identify and meet customers' needs by offering tailored solutions and products
  • Meet and exceed sales targets and key performance indicators (KPIs)
  • Develop and maintain a deep understanding of our products and services to provide expert advice to customers
  • Work collaboratively with colleagues to achieve store goals and objectives

What You'll Need:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet sales targets
  • Strong product knowledge and ability to learn quickly
  • Positive and resilient approach to customer service
  • Experience in a customer-facing role

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A supportive and inclusive work environment
  • The opportunity to work with a leading telecommunications company

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, please submit your application. We look forward to hearing from you