Customer Service Representative
4 weeks ago
As a Personal Banker at Westpac, you will play a vital role in helping customers achieve their financial goals. This is a sales-based customer service role that requires strong communication and interpersonal skills. You will engage with customers in-branch and over the phone, connecting them with suitable banking products to meet their current and future financial needs.
Key Responsibilities
- Drive sales through referrals to specialists in home loans and business banking
- Generate new leads across various banking products
- Build strong relationships with customers to understand their financial needs
- Provide exceptional customer service to meet and exceed performance KPIs
What We Offer
- Comprehensive training on banking products and services
- A supportive team environment with hands-on guidance and resources
- Opportunities for career growth and development
- A competitive remuneration package
Why Join Us
At Westpac, we are committed to creating better futures together. We value diversity and flexibility, and we are proud to have created a culture that champions inclusion. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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